Forestville Technology Support

Supports for Virtual Learning

Parent and Student IT Support Portal
- Submit a help request ticket, and a tech support person will be back in touch with you as soon as possible. Be sure to include your contact information in the ticket.

Check out the resources below for troubleshooting and using technology at home.

These videos will show you how to access and troubleshoot sound on your FCPS laptop.

These videos will show you how to access and troubleshoot the microphone on your FCPS laptop.

This video will show you how to access and troubleshoot the camera on your FCPS laptop.

If you are having a problem with your computer, first check with your child's teacher to see if they have a solution. If they cannot fix the problem, then please complete this form to let us know about your troubles.

Forgot or Need to Change Your Password for FCPS 24-7, SIS Account, Google, or the FCPS Network?

Recover or reset a forgotten password or change an existing password by visiting our password management page.
Still need help? Submit a ticket on our Parent and Student IT Support Portal and a tech support person will be back in touch with you as soon as possible.